Costa Rica is known to be a pioneer in Latin America when it comes to human rights. However, for lesbians, gays, bisexuals and transgender (LGBT) people in this country, it is a completely different story. Discrimination still widely exists, even in health care settings. This limits their access to much needed health services. Bridging the Gaps partner organisation CIPAC, with support from our alliance partner COC Nederland, is trying to change this. In this video, Francisco Madrigal, who works as an advocacy director for CIPAC, shows the importance of using research and collaborating with institutions such as the Ombudsman Office to advocate for improved human rights of the LGBT community.